Event Services Technician: Elevate Premier AV Experiences

Pinnacle Live, LLC; Irving (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO & Holidays

401(k) with match

Health, Vision, Dental Insurance

Job summary

Pinnacle Live, LLC, a premium in-house AV and event production company, seeks an Event Services Technician. You will assist with floor operations, setup and strike, and operate technology solutions in hotel environments while delivering exceptional guest service.

You will greet clients, communicate effectively, and maintain event information across systems, ensuring inventory security and adherence to SOPs. This role emphasizes technical growth in AV, video, audio, staging and networking.

Qualifications

• High School Graduate or equivalent.
• Prior exposure to audio visual and/or hospitality industry.
• Computer proficiency (hardware, software and networking).

Responsibilities

• Assist with floor operations, including setup/strike and operation of technology in hotel environments, with focus on guest service.
• Greet guests and provide clear instructions on equipment use.
• Maintain accurate event information in the company systems.
• Ensure inventory is secure and report lost, damaged, or stolen equipment immediately.
• Collaborate with clients to ensure successful events and follow up on requests.
• Adhere to all company policies, safety measures and SOPs.
• Continually develop skills in audio, video, data, staging and networking.

Skills

Strong technical aptitude

Planning ability

Excellent organizational skills

Strong interpersonal skills

Strong verbal, listening and written沟通

Strong customer focus

Strong team player orientation

Education

High School Diploma or equivalent

Tools

Audio-visual equipment familiarity

Job description

Pinnacle Live, LLC, a premium in-house AV and event production company, seeks an Event Services Technician. You will assist with floor operations, setup and strike, and operate technology solutions in hotel environments while delivering exceptional guest service.

You will greet clients, communicate effectively, and maintain event information across systems, ensuring inventory security and adherence to SOPs. This role emphasizes technical growth in AV, video, audio, staging and networking.