Event Services Specialist — Campus Production & Support

University-of-North-Carolina-At-Chapel-Hil; Chapel Hill (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Retail and restaurant discounts

Child care savings

Performing arts event rates

Job summary

The University of North Carolina at Chapel Hill is seeking an Event Specialist to support events and conferences at the Carolina Union throughout the academic year. The role focuses on delivering excellent customer service, answering client questions, and resolving on-site needs.

You will assist with maintenance, inventory, and delivery of lighting, audio, and projection equipment for two performance venues, 26 meeting rooms, and off-site programs, collaborating with Event Managers to ensure

Qualifications

• Bachelor’s degree in business administration or related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Experience in 3-5 years of professional event support, preferably in a higher education setting
• Proficiency with 25Live, similar event management software or Microsoft 365 applications
• Experience working in a student union or comparable environment
• Demonstrated ability to thrive in a customer service‑focused setting
• Knowledge of event management principles or familiarity with technical event production, including audio mixing, lighting design, staging, and projection.

Responsibilities

• Help ensure a high level of customer service for events and conferences.
• Answer client questions and resolve event day of needs.
• Support maintenance, inventory, and delivery of lighting, audio, and projection equipment for 2 dedicated performance venues, 26 meeting rooms, and off-site programs utilizing Union lighting, audio, and projection gear.
• This position will work with the Event Managers to ensure successful event support and assist in the supervision and training of student event staff.
• This position works within the larger team of Event Services and communicates on a regular basis at meetings, on the 25Live scheduling platform, and via email regarding event support needs and production updates.

Skills

Customer service

Event support

Lighting

Audio

Education

Bachelor’s degree in business administration

Tools

25Live

Microsoft 365

Job description

The University of North Carolina at Chapel Hill is seeking an Event Specialist to support events and conferences at the Carolina Union throughout the academic year. The role focuses on delivering excellent customer service, answering client questions, and resolving on-site needs.

You will assist with maintenance, inventory, and delivery of lighting, audio, and projection equipment for two performance venues, 26 meeting rooms, and off-site programs, collaborating with Event Managers to ensure