Event Services Booking & Client Experience Coordinator

Virginia's Community College System; Richmond (VA); In loco; USD 55.000 - 65.000; Tempo pieno

Descrizione del lavoro

Northern Virginia Community College (NOVA) seeks an Event Services Booking Coordinator to manage bookings for Ernst Center and Schlesinger Center, process contracts, invoices, and payments, and maintain the events calendar.

You will serve as the primary point of contact for rental clients, create schedules, monitor revenues and expenses, and support special projects as needed; experience in event management and customer service is required.

Competenze

• Experience in Event Management, Arts Management, Theater, Communications, or related field.
• Experience with standard computer software such as Word, Excel, Adobe PDF, and Outlook
• Experience with customer service.
• Experience with event center booking management.
• Experience working in an event center environment
• Experience working with a multi-cultural and diverse clientele.

Mansioni

• Booking and invoicing processes that include the Ernst Center, the Schlesinger Center, and may include other campus spaces as needed.
• Creating and maintaining electronic records of event applications, contracts, invoices, payments, and other documents.
• Creating and maintaining monthly records of actual and anticipated revenues for the department.
• Creating and maintaining monthly records of internal expenses per event for the department.
• Responds to current and potential rental clients and serves as the face of NOVA Event Services.
• The Event Coordinator also may assist with Special Event Projects for select college members on an as needed basis.
• This position involves shared use of the events calendar, phone, and face-to-face client contact.

Conoscenze

Strong customer service skills

Ability to learn and use event booking

Technical software input for schedules

Strong written and verbal

Strong organizational

Multi-task and prioritize

Accurate and detailed record keeping

Fast-paced environment

Work independently or in a team

Knowledge of concert hall production

Strumenti

Word

Excel

Adobe PDF

Outlook

Descrizione del lavoro

Northern Virginia Community College (NOVA) seeks an Event Services Booking Coordinator to manage bookings for Ernst Center and Schlesinger Center, process contracts, invoices, and payments, and maintain the events calendar.

You will serve as the primary point of contact for rental clients, create schedules, monitor revenues and expenses, and support special projects as needed; experience in event management and customer service is required.