Event Services Booking Coordinator (Restricted)

Virginia's Community College System; Richmond (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

Northern Virginia Community College (NOVA) seeks an Event Services Booking Coordinator to manage bookings for Ernst Center and Schlesinger Center, process contracts, invoices, and payments, and maintain the events calendar.

You will serve as the primary point of contact for rental clients, create schedules, monitor revenues and expenses, and support special projects as needed; experience in event management and customer service is required.

Qualifications

• Experience in Event Management, Arts Management, Theater, Communications, or related field.
• Experience with standard computer software such as Word, Excel, Adobe PDF, and Outlook
• Experience with customer service.
• Experience with event center booking management.
• Experience working in an event center environment
• Experience working with a multi-cultural and diverse clientele.

Responsibilities

• Booking and invoicing processes that include the Ernst Center, the Schlesinger Center, and may include other campus spaces as needed.
• Creating and maintaining electronic records of event applications, contracts, invoices, payments, and other documents.
• Creating and maintaining monthly records of actual and anticipated revenues for the department.
• Creating and maintaining monthly records of internal expenses per event for the department.
• Responds to current and potential rental clients and serves as the face of NOVA Event Services.
• The Event Coordinator also may assist with Special Event Projects for select college members on an as needed basis.
• This position involves shared use of the events calendar, phone, and face-to-face client contact.

Skills

Strong customer service skills

Ability to learn and use event booking

Technical software input for schedules

Strong written and verbal

Strong organizational

Multi-task and prioritize

Accurate and detailed record keeping

Fast-paced environment

Work independently or in a team

Knowledge of concert hall production

Tools

Word

Excel

Adobe PDF

Outlook

Job description

Working Title Event Services Booking Coordinator (Restricted) Role Title Admin and Office Spec III Role Code 19013-FP FLSA Nonexempt Pay Band 03 Position Number 280R0029 Agency Northern VA Community College Division NV280-VP Administration Work Location Alexandria - 510 Hiring Range $55,000 - $65,000 Emergency/Essential Personnel No EEO Category 5-Paraprofessionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

General Description

Sensitive Position No Job Description

Duties And Tasks

• Booking and invoicing processes that include the Ernst Center, the Schlesinger Center, and may include other campus spaces as needed.
• Creating and maintaining electronic records of event applications, contracts, invoices, payments, and other documents.
• Creating and maintaining monthly records of actual and anticipated revenues for the department.
• Creating and maintaining monthly records of internal expenses (e.g., police, materials, others) per event for the department.
• Responds to current and potential rental clients and serves as the face of NOVA Event Services.
• The Event Coordinator also may assist with Special Event Projects for select college members on an as needed basis.
• This position involves shared use of the events calendar, phone, and face-to-face client contact.
• This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

The employee requires access to the Administrative Information System (AIS) to perform the duties and tasks required of the position.

KSAs

• Strong customer service skills
• Ability to learn and use event booking software
• Ability to understand technical software to input data to create schedules and invoices
• Strong written and verbal communication
• Strong organizational skill
• Ability to multi-task and prioritize
• Accurate and detailed record keeping skills
• Ability to work in a fast-paced, multi-focused office
• Ability to work individually or in a team
• Knowledge of Concert Hall and/or Theatrical/Dance production needs Positive attitude

Minimum Work Experience

• Experience in Event Management, Arts Management, Theater, Communications, or related field.
• Experience with standard computer software such as Word, Excel, Adobe PDF, and Outlook
• Experience with customer service.
• Experience with event center booking management.
• Experience working in an event center environment
• Experience working with a multi-cultural and diverse clientele.

Additional Considerations

• Experience booking and managing performing arts events, conferences, meetings and other public and private events
• Experience using event software for booking services

Operation of a State Vehicle

• Occasional travel between Alexandria and Annandale campus.

Employees must reside in Virginia, Maryland or District of Columbia.

Background Check Statement Disclaimer The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.

At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College.

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu.

The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports.