Event Services Aide

Calstatelausu; Los Angeles (CA); On-site; USD 24,796 - 27,552; Part time

Job summary

Cal State LA's University-Student Union invites applications for an Event Services Aide. This on‑campus, part‑time role supports event setups, maintenance, and customer service under the Event Services Coordinator, with duties including setup/teardown, cleaning, and assisting programs and events.

The position is 20 hours per week during the academic year (Fall/Spring) with potential extension; a two‑month training period; requires enrollment as a CSULA student or graduate student and the ability

Qualifications

• Enrollment as CSULA student with minimum 6 undergraduate units or as graduate student with 4 graduate units and GPA requirements.
• Willingness to work with a diverse student body and staff.
• Ability to interact positively and build working relationships.
• Ability to lift 70 pounds and adapt to daily operational changes.
• Proficient oral, written, and listening skills.
• Strong organizational skills and ability to prioritize tasks.
• Willingness to learn and utilize maintenance equipment and office tech.
• Customer service experience preferred.

Responsibilities

• Performs setups and breakdowns of events equipment (tables, riser platforms, seating).
• Assists with programs, activities, events, and projects.
• Performs cleaning tasks (vacuuming, carpet cleaning, floor work) as needed.
• Enforces policies and procedures and ensures facilities are secure.
• Provides customer service and information to the campus community.
• Greets guests and directs them to resources; stays aware of university activities.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organization

Physical strength

Learning aptitude

Education

Enrollment status CSULA

Tools

Maintenance equipment

Desktop applications

Office equipment

Job description

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Hourly Rate:$18.42 per hour; non-exempt classification

Duration: Academic Year (Fall/Spring) with the possibility of extension

Work Schedule: Up to 20 hours/week (no more than 999 hours per calendar year.) Schedule developed with the Event Services Coordinator

Training Period: Two months with the possibility of extension

General Statement:

Under the direct supervision of the Event Services Coordinator, the Event Services Aide provides maintenance support to the University-Student Union (U-SU). The Event Services Aide performs simple routine tasks and projects for the effective operation of the U-SU and its programs, activities, and events.

General Duties and Responsibilities:

• Performs setups and breakdowns of U-SU meetings and events equipment, including tables, riser platforms, and seating;
• Assists with programs, activities, events, and projects;
• Performs vacuuming, carpet cleaning, floor stripping, and waxing as needed;
• Provides support in enforcing policies and procedures;
• Ensures facilities are secure;
• Provides quality customer service to the University community;
• Provides information about the University-Student Union and the University to the campus community;
• Greets all guests and directs guests to the appropriate resource;
• Maintains an awareness of all University-Student Union and University activities and events;
• Performs other duties as assigned.

Required Qualifications:

• Currently enrolled Cal State LA student with a minimum of 6 undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum Cal State LA cumulative G.P.A. of 3.0;
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff;
• Ability to interact positively and build effective working relationships;
• Willingness to provide effective customer service promptly and courteously;
• Ability to lift 70 pounds;
• Ability to adapt to daily operational changes;
• Proficient oral, written, and listening skills;
• Strong organizational skills: the ability to prioritize, complete assigned duties, and routine tasks;
• Ability to learn and utilize maintenance equipment, desktop and web-based applications, and office equipment as needed;
• Customer service experience preferred.

A background check/live scan (including a criminal record check) must be completed satisfactorily for an employment offer to remain valid. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current employees who apply for the position.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.