Event Security Operations Manager

BEST Crowd Management; Baton Rouge (LA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Employee Assistance Program

Career Growth Opportunities

Job summary

BEST Crowd Management in Baton Rouge is seeking an Account Manager to oversee profitable operations under the Area Manager/Regional Director. You will recruit, train, schedule, and manage event-day operations while ensuring accurate payroll and invoicing.

The role requires leadership, strong communication, and at least three years in operations or event staffing, with a bachelor’s degree or equivalent experience and a valid driver’s license.

Qualifications

• Leadership and customer-satisfaction focus.
• Strong written and oral communication.
• Proactive attitude to pursue new project opportunities.
• Adaptability to changing situations and info.
• Minimum 3 years in operations, service, or project management.

Responsibilities

• Ensure day-to-day operations run smoothly, including recruitment, training, scheduling, and event-day operations.
• Create staffing estimates, track costs, review contracts, supervise labor and subcontractors, and manage payroll/invoicing.
• Suggest improvements to execution and provide additional value cost-effectively.
• Communicate with customers to seek feedback and improve satisfaction.
• Supervise and coach staff, maintain morale, and ensure productivity.
• Ensure timely and accurate payroll records and staff scheduling.

Skills

Leadership

Communication

Proactiveness

Adaptability

Operations experience

Education

Bachelor’s degree or equivalent

Job description

BEST Crowd Management in Baton Rouge is seeking an Account Manager to oversee profitable operations under the Area Manager/Regional Director. You will recruit, train, schedule, and manage event-day operations while ensuring accurate payroll and invoicing.

The role requires leadership, strong communication, and at least three years in operations or event staffing, with a bachelor’s degree or equivalent experience and a valid driver’s license.