Event Sales Coordinator

The Escape Game; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

The Escape Game in Century City, CA is seeking an Event Sales Coordinator to help guests plan outstanding events with epic hospitality and an “Every Single Guest” mindset. You will own large and corporate groups within your region of stores and maximize inbound leads.

You will create relationships with target organizations and frequent bookers to drive repeat business and referrals. You will become an expert on your region, offering informed recommendations for food, drink, or meeting spaces.

Responsibilities

• Take full ownership and responsibility for all large and corporate leads in their region (400-500 leads monthly)
• Creatively and expertly plan events for guests by driving the conversation and taking extra work out of the guest hands.
• Execute complete follow up strategy with Every Single Guest, to maximize the potential of every inbound lead.
• Create relationships with guests to create repeat and referral business
• Become EXPERTS on their TEG region - create relationships with GMs and Ops, assess and offer informed large group discounts, and identify vetted restaurants/meeting spaces for each store.
• Being a The Escape Game brand ambassador
• Communicate and work as a team with The Escape Game/Great Big Game Show locations nationwide, professionally and politely.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Century City, CA, US

Salary Range: $18.00 To $22.00 Hourly

Compensation:

• $18 - $22/ hour starting pay depending on experience.
• Commission of 1% on inbound sales, 3% on repeat and referral business, and 5% on outbound sales
• OTE around $55-$65K yearly

Role:

Our Event Sales Coordinator’s role is to help The Escape Game’s guests plan events through

epic hospitality and an “Every Single Guest” mentality. They will own and take full

responsibility for large and corporate groups within their region of stores, and maximize the

potential of all inbound leads. They will create relationships with target organizations and

frequent bookers to drive repeat business, and referrals within their specific region. They will

become experts on their region, and help make informed recommendations to guests

looking for food/drink or meeting rooms.

Expected Weekly Hours: 40-45 hours per week during peak times

Expected Schedule: Monday - Friday, 8:45 AM - 5:15 PM

Responsibilities:

• Take full ownership and responsibility for all large and corporate leads in their region (400-500 leads monthly)
• Creatively and expertly plan events for guests by driving the conversation and taking extra work out of the guest hands.
• Execute complete follow up strategy with Every Single Guest, to maximize the potential of every inbound lead.
• Create relationships with guests to create repeat and referral business
• Become EXPERTS on their TEG region - create relationships with GMs and Ops, assess and offer informed large group discounts, and identify vetted restaurants/meeting spaces for each store.
• Being a The Escape Game brand ambassador
• Communicate and work as a team with The Escape Game/Great Big Game Show locations nationwide, professionally and politely.

KPIs:

• Deal conversion rate (Tickets Received/Deals Closed)
• Revenue Per Lead (Revenue/Tickets Received)
• Obsession with delivering 5-star hospitality to guests
• Genuine love for serving others
• Flexible, humble, and teachable
• Ability to function both creatively and administratively
• Exceptional communication skills
• Ability to multitask
• Strong written and verbal communication skills
• Passion and excitement for our games and team building experiences