Event Safety & Guest Experience Lead

St Louis Blues; St. Louis (MO); On-site; USD 25,000 - 36,000; Part time

Job summary

St Louis Blues is seeking an Assistant Manager, Safety & Security for Enterprise Center & Stifel Theatre. This part-time, hourly role supports the Safety & Security Managers and helps uphold a positive guest experience during events.

The position requires evenings, weekends, and holidays, with flexibility in a fast-paced venue setting and a focus on community safety and exceptional service standards.

Qualifications

• College degree or 2 years in a multipurpose Arena/Stadium environment.
• Leadership/management experience is expected.
• Strong customer service and proactive guest support.
• Excellent oral and written communication skills.

Responsibilities

• Provide leadership and support for on-duty Public Safety Manager.
• Maintain exemplary guest service at all touchpoints.
• Assist with training Guest Experience staff.
• Develop and maintain policy, procedures and safety programs.

Skills

Leadership/management experience

Excellent customer service

Observation skills

Creative problem solving

Interpersonal skills

Oral and written communication

Organization and time management

Diversity and inclusion

Self-starter and long irregular hours

Valid Driver’s License

Education

College degree or 2 years Arena/Stadium experience

Tools

Microsoft Office

Job description

St Louis Blues is seeking an Assistant Manager, Safety & Security for Enterprise Center & Stifel Theatre. This part-time, hourly role supports the Safety & Security Managers and helps uphold a positive guest experience during events.

The position requires evenings, weekends, and holidays, with flexibility in a fast-paced venue setting and a focus on community safety and exceptional service standards.