Guest Experience & Safety Ambassador (Evenings & Weekends)

Enterprise Center; St. Louis (MO); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Enterprise Center in St. Louis is hiring a Guest Experience Safety Ambassador to ensure a safe, welcoming environment for guests during events. You will assist visitors and staff, screen entrances, provide directions, and deliver world-class hospitality with a proactive, positive attitude.

The role requires a friendly demeanor, clear communication, and the ability to stand and move for long periods. Availability for evenings, weekends, and some holidays is expected.

Formación

• Maintain a safe environment by proactively solving issues.
• Provide world-class hospitality to guests before, during, and after events.
• Exhibit a friendly, outgoing personality with a desire to serve the company and public.
• Communicate clearly with others; strong interpersonal skills are essential.
• Always display a professional appearance.
• Be proactive and friendly in greeting and assisting our guests at all points of contact.
• Aid with security screening at building entrances.
• Provide directions to guests for all areas of the building.

Responsabilidades

• Maintain a safe environment by proactively solving any issues that may arise.
• Provide world-class hospitality to guests before, during, and after events.
• Exhibit a friendly, outgoing personality with a desire to serve the company and public.
• Communicate clearly with others; strong interpersonal skills are essential.
• Aid with security screening at building entrances.
• Provide directions to guests for all areas of the building.
• Listen to and resolve guest concerns; notify supervisors or managers, if needed.
• Familiarize themselves with building layouts, all departments, and guest policies.
• Respond appropriately to guest illness, injury, and emergencies.
• Anticipate guest needs and prevent escalation of issues.

Conocimientos

Guest service

Hospitality

Communication

Problem solving

De-escalation

Safety awareness

Educación

High school diploma

Descripción del empleo

Enterprise Center in St. Louis is hiring a Guest Experience Safety Ambassador to ensure a safe, welcoming environment for guests during events. You will assist visitors and staff, screen entrances, provide directions, and deliver world-class hospitality with a proactive, positive attitude.

The role requires a friendly demeanor, clear communication, and the ability to stand and move for long periods. Availability for evenings, weekends, and some holidays is expected.