Event & Reservations Concierge

Bocatti Experience; Miami (FL); Presencial; USD 34.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling

Opportunities to work at events

Supportive team environment

Descripción de la vacante

Bocatti Experience in Miami, FL is seeking a Customer Service Representative to be the first point of contact for clients and guests. You will assist with inquiries, reservations, and event-related questions, ensuring a positive guest experience.

Eligible candidates should be able to work evenings and weekends, communicate clearly, and document interactions. This role supports front-of-house operations during events and collaborates with event and kitchen teams.

Formación

• Strong verbal and written communication skills.
• Ability to multitask and remain organized.
• Comfortable using basic computer systems and scheduling tools.

Responsabilidades

• Respond to customer inquiries via phone, email, and in person.
• Assist with reservations, bookings, and scheduling support.
• Address customer questions and concerns professionally.

Conocimientos

Communication skills

Multitasking

Organized

Educación

High school diploma or equivalent

Herramientas

Scheduling tools

Descripción del empleo

Bocatti Experience in Miami, FL is seeking a Customer Service Representative to be the first point of contact for clients and guests. You will assist with inquiries, reservations, and event-related questions, ensuring a positive guest experience.

Eligible candidates should be able to work evenings and weekends, communicate clearly, and document interactions. This role supports front-of-house operations during events and collaborates with event and kitchen teams.