Booking & Events Support Agent — Flexible Schedule

Bocatti Experience; San Antonio (TX); Hybrid; USD 23,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Supportive team environment

Opportunities to work at various event

Job summary

Bocatti Experience is seeking a Call Center Agent to join our team. The role involves handling inbound and outbound customer communications to assist clients with inquiries, reservations, and service information. Strong communication skills and professionalism are a must.

The position offers flexible scheduling, with work primarily on weekdays and occasional weekends. Pay ranges from $17.00 to $26.00 per hour based on experience, providing opportunities for growth in a supportive team

Qualifications

• Previous call center, customer service, or administrative experience preferred.
• Strong verbal communication and interpersonal skills are essential.
• Ability to multitask in a fast-paced environment while maintaining professionalism.

Responsibilities

• Answer inbound calls and respond to customer inquiries professionally.
• Make outbound calls for booking confirmations and follow-ups.
• Document customer interactions and maintain accurate records.
• Coordinate with booking, event, and operations teams.

Skills

Customer service experience

Communication skills

Data entry skills

Multitasking

Professional phone etiquette

Job description

Bocatti Experience is seeking a Call Center Agent to join our team. The role involves handling inbound and outbound customer communications to assist clients with inquiries, reservations, and service information. Strong communication skills and professionalism are a must.

The position offers flexible scheduling, with work primarily on weekdays and occasional weekends. Pay ranges from $17.00 to $26.00 per hour based on experience, providing opportunities for growth in a supportive team