Event Operations Lead

ASM Global-SMG; Bossier City (LA); On-site; USD 38,000 - 60,000; Full time

Job summary

Brookshire Grocery Arena in Bossier City is seeking an experienced event coordinator to serve as primary liaison between clients and facility departments, coordinating with operations and service contractors. You will attend planning meetings, prepare detailed event documents, and guide clients through contracts and policies while ensuring safety and high levels of customer service.

Flexibility in schedule is required to cover events, including evenings and weekends to deliver exceptional venue

Qualifications

• Bachelor's degree in hospitality, business, or related field preferred.
• 1–2 years of event planning experience.
• Knowledge of event facility management, services, and equipment.
• 3 years of communications/information services experience.
• Local knowledge of the Bossier City/Shreveport area preferred.

Responsibilities

• Serve as liaison between clients and facility departments.
• Attend planning, organization and other event meetings.
• Lead client communications for changes and requests as they arise.
• Coordinate with Operations: equipment, room set requirements, staffing.
• Prepare detailed event documents with department instructions.
• Inspect event space during move in/move out to enforce safety rules.
• Provide high level of customer service and professional communication.

Skills

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Teamwork

Flexibility

Presentation

Customer service

Education

Bachelor's degree in hospitality or business

Equivalent experience considered

Tools

Microsoft Office 365

Draft Sight

Job description

Brookshire Grocery Arena in Bossier City is seeking an experienced event coordinator to serve as primary liaison between clients and facility departments, coordinating with operations and service contractors. You will attend planning meetings, prepare detailed event documents, and guide clients through contracts and policies while ensuring safety and high levels of customer service.

Flexibility in schedule is required to cover events, including evenings and weekends to deliver exceptional venue