Event Operations & Guest Services Specialist

The University Of Denver; Denver (CO); On-site; USD 22,000 - 31,000; Part time

Job summary

The University of Denver is seeking an Event Operation Associate to support day-of operations at the Daniel L. Ritchie Center for Sports & Wellness.

You will assist in DU Varsity game operations across hockey, gymnastics, basketball, soccer and lacrosse, and help deliver a variety of events such as expos and banquets, all on-site in Denver. This role is non-benefited, with a flexible schedule including evenings and weekends.

Qualifications

• Provide excellent customer service for all Ritchie Center participants and customers.
• Recognize and respond effectively and efficiently to emergencies.
• Maintain a clean and safe environment.
• Able to work both individually and as part of a team.
• Communicate clearly and effectively to participants, customers, and coworkers.

Responsibilities

• Support the division of Athletics and Recreation with its execution of Ritchie Center event operations.
• Assist in the game operations and game day production for varsity athletics.
• Serve as a guest services member during Ritchie Center events.

Skills

Customer service

Emergency awareness

Safety-minded

Team player

Communication skills

Education

Current DU undergraduate or graduate student (2026-2027) or related degree

Tools

Radios

Ticketing scanners

Scoreboards

A/V equipment

Job description

The University of Denver is seeking an Event Operation Associate to support day-of operations at the Daniel L. Ritchie Center for Sports & Wellness.

You will assist in DU Varsity game operations across hockey, gymnastics, basketball, soccer and lacrosse, and help deliver a variety of events such as expos and banquets, all on-site in Denver. This role is non-benefited, with a flexible schedule including evenings and weekends.