Event Operations Coordinator - NYC Venue

Convene Hospitality Group; New York (NY); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health & Wellness benefits

Generous PTO & parental leave

401K with company match

Career growth opportunities

Volunteer & give-back opportunities

Job summary

Convene Hospitality Group's The Mallory in NYC is seeking an Event Operations Coordinator to support end-to-end meetings and events, translating client visions into seamless on-site realities.

Reporting to the Senior Event Producer, you will manage logistics, vendor orders, floorplans, run-of-show, and on-the-floor support while adapting to early mornings, evenings, and weekend coverage.

Qualifications

• Experience in hospitality or event operations (minimum 2 years).
• Service-first mindset with strong problem-solving skills and ability to stay calm under pressure.
• Highly organized and able to multitask in a high-pressure environment.
• Proficiency in Salesforce, Social Tables, Google Suite, and project management tools such as JIRA or ClickUp.

Responsibilities

• Support end-to-end execution of meetings and events.
• Coordinate event logistics including load-in/load-out, freight, security, vendor meals, and vendor arrivals.
• Place and manage vendor orders including rentals, entertainment services, and catering.
• Create Program Execution Orders (PEOs), floorplan diagrams, and process invoices for post-contract additions.
• Act as primary contact for designated clients and translate their vision into operational reality.
• Create, distribute, and manage run-of-show, production schedules, calendars, signage, and PEOs.
• Assist with site tours and execute Surprise & Delight moments for clients.
• Provide on-the-floor support during peak event times (early mornings/late evenings).
• Serve as a secondary client contact on event days for culinary, service, and AV needs.
• Supervise event setups and breakdown and track client assets post-event.

Skills

Hospitality operations

Event coordination

Customer service

Logistics

Tools

Salesforce

Social Tables

Google Suite

JIRA

ClickUp

Job description

Convene Hospitality Group's The Mallory in NYC is seeking an Event Operations Coordinator to support end-to-end meetings and events, translating client visions into seamless on-site realities.

Reporting to the Senior Event Producer, you will manage logistics, vendor orders, floorplans, run-of-show, and on-the-floor support while adapting to early mornings, evenings, and weekend coverage.