NYC Event Orchestrator — Operations & On-Site Support

Convene; New York (NY); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Paid time off

Volunteer opportunities

Job summary

Convene Hospitality Group in New York City is seeking an Event Operations Coordinator for The Mallory. You will support end-to-end event execution, coordinating load-in/out, vendor orders, and on-site operations, reporting to the Senior Event Producer.

The role requires adaptability for early mornings, evenings, and weekends, with a focus on delivering high-touch experiences. Ideal candidates have at least 2 years in hospitality or event operations, a service-first mindset, and proficiency with

Qualifications

• Minimum 2 years’ experience in hospitality or event operations.
• Strong service mindset and ability to stay calm under pressure.
• Highly organized with multitasking in a fast-paced setting.
• Proficiency in Salesforce, Social Tables, Google Suite, and PM tools.

Responsibilities

• Support end-to-end execution of meetings and events with Sr. Event Producer.
• Coordinate load-in/out, freight, security, and vendor meals.
• Create and manage program execution orders (PEOs) and floorplans.
• Process invoices and assist with post-contract add-ons.
• Serve as primary client contact to translate vision into operations.
• Prepare run-of-show, schedules, and event calendars for teams.
• Assist with site tours and on-site Surprise & Delight moments.

Skills

Hospitality experience

Problem solving

Organizational skills

Customer service mindset

Tools

Salesforce

Social Tables

Google Suite

JIRA/ClickUp

Job description

Convene Hospitality Group in New York City is seeking an Event Operations Coordinator for The Mallory. You will support end-to-end event execution, coordinating load-in/out, vendor orders, and on-site operations, reporting to the Senior Event Producer.

The role requires adaptability for early mornings, evenings, and weekends, with a focus on delivering high-touch experiences. Ideal candidates have at least 2 years in hospitality or event operations, a service-first mindset, and proficiency with