Event Guest Services Associate

BEST Crowd Management; Town of Brooklyn (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Training and development opportunities

Flexible scheduling

Diversity and inclusion

Job summary

BEST Crowd Management is hiring for a Guest Services position at the University of Wisconsin – Madison in Madison, WI. This part-time role pays $14 per hour and focuses on delivering outstanding customer service to event attendees.

Responsibilities include welcoming guests, assisting with setup, guiding guests, answering questions, and supporting crowd management to ensure a safe, enjoyable experience. Requires minimum 18 years old and a high school diploma or equivalent.

Qualifications

• Be at least 18 years old (age requirements may vary by local regulations).
• High school diploma or equivalent (some college preferred).
• Previous experience in customer service or related roles is advantageous.

Responsibilities

• Provide outstanding customer service by warmly welcoming attendees.
• Assist with event setup and signage placement.
• Monitor event areas for cleanliness and policy compliance.
• Answer questions and provide information about the event and facilities.
• Direct guests to seating, restrooms, concessions, and exits.
• Address guest inquiries and resolve issues professionally.
• Collaborate with staff, vendors, and team members for smooth operations.
• Assist with crowd management to ensure safety.
• Adhere to company policies and maintain professionalism.

Job description

BEST Crowd Management is hiring for a Guest Services position at the University of Wisconsin – Madison in Madison, WI. This part-time role pays $14 per hour and focuses on delivering outstanding customer service to event attendees.

Responsibilities include welcoming guests, assisting with setup, guiding guests, answering questions, and supporting crowd management to ensure a safe, enjoyable experience. Requires minimum 18 years old and a high school diploma or equivalent.