Event Guest Experience Crew - Gates & Field

The Sports Facilities Advisory & Management; Melbourne (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

USSSA Space Coast Complex in Melbourne, FL is seeking an Events Team Member to join our operations team. You will be the first point of contact for guests, delivering outstanding customer service and helping to create memorable family experiences during events.

This part-time, seasonal role in Operations involves assisting with event procedures, setting up and breaking down equipment, scanning tickets, handling cash, and upholding safety and facility policies.

Qualifications

• Flexible work schedule including nights, weekends and holidays.
• Excellent communication skills, both verbal and written.
• Ability to multi-task and stay organized in a high-volume environment.
• Must work well with others and support the team.
• Commitment to safety and guest wellbeing.

Responsibilities

• Perform operating procedures relating to events and programs.
• Act as a liaison between the venue and the guests.
• Provide superior customer service.
• Ensure proper set up and breakdown of equipment; sound systems, scoreboards, game fields, parking, gates, signage, tournament offices, locker rooms, restrooms, and other equipment/materials as needed.
• Maintain proper cash handling procedures.
• Scan tickets when guests enter venue.
• Demonstrate ability to work closely with co-workers and park visitors.
• Knowledgeable in all Safety Procedures with the ability execute procedures.
• Identify risk management opportunities.
• Conduct safety inspections and enforce all safety guidelines.
• Adhere to all facility and SFM policies and procedures.
• Adhere to all local, state, health and safety laws.
• Perform all duties as assigned by supervision.

Skills

Communication

Multi-tasking

Attention to detail

Teamwork

Flexibility

Job description

USSSA Space Coast Complex in Melbourne, FL is seeking an Events Team Member to join our operations team. You will be the first point of contact for guests, delivering outstanding customer service and helping to create memorable family experiences during events.

This part-time, seasonal role in Operations involves assisting with event procedures, setting up and breaking down equipment, scanning tickets, handling cash, and upholding safety and facility policies.