Event Operations & Guest Experience Associate

FF Inc; Coral Gables (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

FF Inc in Coral Gables, FL, is seeking an Events Assistant to support the planning and execution of in-person events and promotional activities. This role blends hands-on event operations with customer engagement to create smooth, memorable experiences.

As part of a fast-paced team, you will prepare materials, assist on-site setup, welcome guests, manage attendee flow, and help track attendance and engagement. Strong communication and reliability are essential.

Qualifications

• Strong communication and customer-service skills.
• Reliable, punctual and able to work independently or in a team.
• Able to lift 25–40 lbs for event materials as needed.
• Flexible schedule including weekends or evenings based on event calendar.

Responsibilities

• Prepare event materials, equipment, and supplies prior to each event.
• Support on-site setup, staging, signage placement, and breakdown.
• Welcome guests, answer questions, and provide friendly, informative customer service.
• Assist with managing foot traffic, lines, and attendee flow.
• Help monitor inventory and restock promotional items as needed.
• Coordinate with team members and event leads to resolve on-site issues quickly.
• Keep the event space clean, organized, and aligned with brand standards.
• Record attendance, engagement numbers, or other metrics requested by leadership.
• Maintain clear communication with supervisors regarding schedules and expectations.

Skills

Strong communication

People skills

Organization

Flexible schedule

Team collaboration

Physical stamina

Tools

Microsoft Office

CRM tools

Adobe Suite

Canva

Job description

FF Inc in Coral Gables, FL, is seeking an Events Assistant to support the planning and execution of in-person events and promotional activities. This role blends hands-on event operations with customer engagement to create smooth, memorable experiences.

As part of a fast-paced team, you will prepare materials, assist on-site setup, welcome guests, manage attendee flow, and help track attendance and engagement. Strong communication and reliability are essential.