Event Follow-up Administration Assistant

HRS Talent Solutions; Irving (TX); Remote; USD 59,000 - 64,000; Full time

Job summary

HRS Talent Solutions is seeking an Event Follow-up Administration Assistant for a remote marketing role. The position supports post-event follow-ups, records attendee resource requests, and routes questions to the appropriate teams. Full-time or part-time schedules are available.

Responsibilities include reviewing event responses, identifying follow-up preferences, and maintaining accurate, confidential records in the company system.

Qualifications

• Experience in customer service and office administration.
• Ability to record and organize event-related data.
• Attention to detail and confidentiality.

Responsibilities

• Review event responses and attendance records.
• Identify explicit follow-up preferences.
• Separate resource requests from service questions.
• Check contact preferences before list updates.
• Record opt-outs in the approved system.
• Route follow-ups to the responsible team.
• Document source event and actions taken.

Skills

Customer service

Office administration

Data entry

Record-keeping

Job description

Event Follow-up Administration Assistant

Marketing · Remote
$59,200 - $63,900 per year (full-time equivalent) | Event Follow-up | Full-time or part-time

A requested resource is a separate choice

Following an online event, an attendee may ask for one resource while declining further marketing. This remote marketing administration job records each stated choice and routes a service question to the appropriate team. The work uses customer service and office administration skills to keep event responses accurate, but neither background is required. Full-time and part-time schedules are available for this role.

An attendee could request slides yet leave the promotional contact box unchecked. Record the resource request without treating attendance as permission for a mailing list. If the person asks a billing or service question, send that question to its owner with the event context. A reply that cannot be completed immediately should still have a named next step. The event record should make it possible to see what the person requested, which preference was selected and what follow-up remains open.

Respect the choice given

For contact-preference work, a private home office helps keep event responses confidential.

An attendee may request a resource, ask a service question, or choose no further contact. These are different outcomes. Review the event's approved online response fields and the employer's consent guidance before adding a person to a follow-up list. If a preference is missing or unclear, flag it for the owner instead of treating silence as permission. Keep an opt-out attached to the correct contact record.

The event team may need a concise list of resource requests and questions for the appropriate colleagues. You can organize those requests and record which owner received each one. A customer service question should go to the service team rather than a generic campaign queue. Note the source event and date so a later colleague understands why a follow-up was considered.

The day-to-day

• Review assigned event responses and attendance records.
• Identify an explicit follow-up preference where provided.
• Separate resource requests from service questions.
• Check an existing contact preference before any list update.
• Record an opt-out in the approved online system.
• Flag incomplete or conflicting consent for review.
• Route a requested follow-up to its responsible team.
• Document the source event and action taken.

A request is not blanket permission

An attendee may ask for a copy of presentation notes while choosing not to receive future promotional messages. Record the resource request and the separate contact preference as stated. Likewise, a person who attended but did not complete the online follow-up form has not necessarily requested a campaign. If two preference records conflict, send the question to the authorized owner rather than silently choosing the newer-looking entry.

Event questions may belong to different departments. A service problem needs a customer service handoff; a request for public materials may have an approved resource link. Log who received each item and when. If a follow-up cannot be completed, leave a visible status rather than marking the event list finished. Keep exported attendee information within the company's approved systems.

What a careful record includes

• The event and date associated with a response.
• The attendee's explicit resource request, if any.
• The stated contact preference and its source.
• An existing opt-out that limits follow-up.
• The team assigned to a service question.
• An unresolved conflict needing review.

The marketing team will train you on its event forms and permitted messages. You do not need prior campaign experience. Respecting each person's choice and keeping a reliable online record are the central parts of the role.