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HRS Talent Solutions is seeking an Event Registration Records Assistant to support remote, part-time work handling attendee records for online events. You will verify identities, correct names, update fields, and ensure clear confirmations are sent to attendees.
No event-industry background is required; training will be provided. You will use the company’s registration system to log changes while preserving history and coordinating with organizers when approvals are needed.
Remote | Part-time | $26.40 - $28.35 per hour
A registration is useful only when it identifies the right attendee and shows the correct details. This remote job handles routine name corrections for online event records after an authorized request. You will compare the submitted information with the existing entry, update permitted fields, check the revised confirmation and record the change. It is office administration carried out with the courtesy expected in customer service; it does not authorize a change to someone else’s registration without verification.
A home office or other private workspace allows attendee lists and messages to be handled discreetly.
Several people may share one email address or a family name. Locate the exact session and participant before editing. A minor spelling correction may be permitted under the organizer's rules; a request to replace one attendee with another may need approval. If the event has already issued a certificate or badge, flag that related document for the owner. Do not imply the correction automatically updates every system.
After a permitted edit, open the online registration record and confirm the name appears as intended. If a new confirmation email is needed, follow the assigned process so the attendee receives one clear version. A useful note shows the original request and what was changed without repeating unnecessary personal information in a public attendee list.
Read assigned name-correction emails or forms. Match the person and event session using approved details. Distinguish spelling corrections from attendee substitutions.
Edit permitted fields after the required check. Verify the saved online record and any confirmation. Flag a linked certificate or badge needing review.
Send a courteous acknowledgement under guidance.
Experience with accurate records or customer replies can help, but this is suitable for a careful beginner. The company will train you on its event system and verification process. You should be comfortable with names, dates, and knowing when a request needs organizer approval.
If the organizer uses an external badge or certificate system, note that the registration edit may not automatically update it. Route the connected correction to the owner. A participant who writes twice should receive one clear acknowledgement that states what changed and whether another item remains pending.
This work may involve a legal name or a preferred display name. Follow the event's fields and approval rules rather than assuming one change should overwrite both. If an attendee needs a certificate corrected after the event, route that distinct request to its owner while keeping the registration history intact.
An event may have several attendees with the same surname or one email address shared by a family. The correction request must be linked to the correct registration before a field changes. If the requester also wants to transfer a place to another person, that is a different question for the event organizer. Check how the name appears on the confirmation after an approved edit, including accents and spaces where the system allows them. If the saved record is right but the confirmation remains wrong, note the discrepancy and route it. The goal is an accurate attendee record and a clear reply, not a hurried edit that creates a second problem.
No event-industry background is necessary to apply. The organizer will teach the registration system, permitted changes and verification steps. Your resume can point to any careful data-entry or customer service experience, including experience from study or a different job. If you're selected for the next step, you may be asked to complete an application on the hiring company's website. A willingness to ask before altering an uncertain record is especially valuable here.