Event Facilitator, Cleveland History Center

Cleveland History Center; Cleveland (OH); On-site; USD 18,000 - 21,000; Part time

Job summary

The Cleveland History Center in University Circle seeks a part-time Event Assistant to support private events. You will work with the Sales Manager to deliver a safe, high-quality guest experience and to enforce all established policies and procedures.

Duties include overseeing event execution, setting up and breaking down for non-catered events, coordinating with vendors, and maintaining a clean, safe environment for guests and staff.

Qualifications

• Pleasant manner and observant, tactful, honest and health-conscious.
• Must be able to legally handle alcohol.
• Able to lift up to 50 lbs and work outdoors in heat.
• Weekend and late-night hours are required.

Responsibilities

• Oversee the event execution to ensure it meets client needs.
• Implement and ensure adherence to all policies and procedures.
• Take charge of any emergencies and complete incident reports when necessary.
• Report all incidents to CHC leadership including Director, VP Facilities, Security Lead, Education & Public Programs Manager and Sales Manager.
• Maintain a safe and clean environment for staff and guests; oversee sanitation and restroom facilities.
• Perform extensive setup and breakdown for non-catered events, including trash removal and furniture setup.
• Coordinate with WRHS, rental clients and vendors on event day.
• Assist visitor control and provide staff and guest assistance.
• Coordinate vendors for private events.
• Maintain open communication with the Sales Manager about event details, outcomes and issues.
• Protect the collection, premises, employees and visitors from fire, theft, vandalism and other dangers.

Skills

Customer service

Teamwork

Lifting 50 lbs

Late-night hours

Alcohol handling

Job description

About This Position

Responsibility

Responsibility

Responsible to the Cleveland History Center Sales Manager for ensuring a safe and positive guest experience, a successful event and to implement and ensure adherence to all established operational policies and procedures.

Classification

This position is classified as part time, operational and is non-exempt with regard to overtime compensation.

Supervision

None

Coordination

Works with the Sales Manager to provide excellent customer service, and to facilitate and execute private events at the Cleveland History Center in University Circle. Work closely with security, facilities, programming, and sales/admission staff to coordinate the event experience. Work closely with vendor operations to ensure museum and guest safety and quality service.

Duties

• Oversee the event execution to ensure it meets the needs of the client.
• Implement and ensure adherence to all established operational policies and procedures.
• Take charge of any emergency situations occurring in the museum, including the completion of incident reports when necessary.
• Ensure all incidents, whether guest service or safety, are reported to the CHC leadership team including CHC Director, VP of Facilities, Security Lead, Education & Public Programs Manager and Sales Manager.
• Ensure and maintain a safe and clean environment for staff and guests. Oversee quality control, sanitation, and maintenance of guest service operation and restroom facilities.
• Perform extensive physical setup and breakdown for non-catered events, as well as taking out the trash, and set up chairs and tables for said events.
• Act as liaison for WRHS, rental client, and vendors on day of event.
• Individual and group visitor control and assistance.
• Assist the coordination of vendors for private events
• Maintain open and detailed communication with Sales Manager of event details, outcomes and issues.
• Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss.
• Control and manage rental inventory.
• Perform other duties as assigned.

Qualifications

Pleasant manner, observant, tactful, resourceful, self-starter, tolerant, honest, alert, neat, and in good health. Conscientious in following regulations and instruction. Can legally handle alcohol. Can lift up to 50 lbs. Can withstand working outdoors in high temperatures and stand for long periods of time. Able to work with a team and motivate others. Must be able to commit to late-night hours, and weekend availability.

Compensation

Compensation: $13.50/hour

WHS is a proud recipient of funding from the State of Ohio and gratefully acknowledges the citizens of Cuyahoga County for their support through Cuyahoga Arts and Culture

Cleveland History Center

10825 East Boulevard

Cleveland, Ohio 44106

Phone

[phone]

Hours

Thu: 12:00 pm to 8:00 pm

Fri, Sat, & Sun: 10:00 am to 4:00 pm

Hale Farm & Village

2686 Oak Hill Road

Bath, Ohio 44210

Phone

[phone]

Hours

June 1 – Labor Day

Wed – Sun: 10a – 4p

September – October

Sat & Sun: 10a – 4p

November – May

Open for signature events. Visit event calendar for dates and times.