Event Service Staff

Columbus Museum of Art; Columbus (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Columbus Museum of Art is seeking Event Service Staff for its Special Events department in Columbus, OH. Roles involve high-quality food and beverage service at corporate, social, and internal events on a contingent, as-needed basis.

Responsibilities include setup/teardown, serving beverages, delivering exceptional guest experiences, and adhering to Serve Safe and CMA standards. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Experience in hospitality or service, especially at events or banquets.
• Strong customer-service mindset with professional demeanor.
• Ability to work efficiently in fast-paced, team-oriented settings.
• Must be 21+ to serve alcoholic beverages.

Responsibilities

• Set up and tear down event spaces and service areas as needed.
• Serve beverages and food following CMA standards and safety guidelines.
• Provide courteous, attentive guest service before, during, and after events.
• Move and arrange equipment safely, including trays and carts.
• Follow food safety protocols and adapt to varying event requirements.
• Other duties as delegated by the supervisor.

Skills

Guest service

Team player

Multitasking

Alcohol service awareness

Education

Serve Safe Certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Event Service Staff

Columbus, OH, US

Department: Special Events

FLSA Status: Non-exempt (contingent, as needed)

Work schedule: Variable including evenings, weekends, and occasional holidays.

Overview: The Special Events Department at the Columbus Museum of Art is seeking highly qualified individuals with a strong background in hospitality and service. We are looking for team members who bring enthusiasm, professionalism, and a genuine passion for delivering exceptional guest experiences. The ideal candidate thrives in a fast-paced environment and takes pride in providing the highest level of service on every occasion.

Job Summary: The Special Event Servers and Bartenders are responsible for delivering high-quality food and beverage service during corporate, social, and internal events at the Columbus Museum of Art. This position ensures exceptional customer service aligned with CMA’s hospitality standards. It is a contingent, as-needed basis, offering flexible scheduling based on event needs and individual availability.

Duties and Responsibilities :

• Set up and tear down event spaces and service areas using appropriate equipment to support a variety of food and beverage service scenarios throughout the museum.
• Serve alcoholic beverages responsibly and in compliance with CMA service standards and state liquor control guidelines.
• Deliver outstanding customer service to clients and guests before, during, and after events, ensuring a welcoming and professional experience.
• Safely lift and carry trays of food, navigate tight or crowded spaces with efficiency, and push/pull carts containing tables, chairs, and other event equipment as needed.
• Follow Serve Safe and other food safety protocols in accordance with city, county, and state regulations to ensure a safe and hygienic service environment.
• Other duties as delegated

Qualifications:

• Prior experience in food and beverage service, preferably in banquet, catering, or special event settings
• Strong customer service skills with a friendly, professional demeanor
• Ability to work efficiently in a fast-paced, team-oriented environment
• Must be 21 years of age or older to serve alcoholic beverages
• Basic knowledge of food safety and sanitation practices; Serve Safe Certification is a plus
• Ability to stand for extended periods, lift and carry up to 50 lbs, and safely maneuver equipment
• Flexible availability, including evenings, weekends, and holidays as needed
• Reliable, punctual, and able to take direction and adapt to changing event needs

Uniform Requirements: This position does require maintaining a dress code and a clean, professional personal appearance. Dress code includes black pants, black collared button-up shirt, black belt, and black non-slip shoes.

Physical Demands: Must be able to stand, walk, sit, talk, taste, smell, and hear. Must be able to use hands to touch, handle and feel. Must be able to climb or balance, stoop, kneel, crouch, or crawl. Must be able to reach with hands and arms and carry heavy food-laden trays. Must be able to lift, push, or pull up to 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Work Environment: Must be able to work in high-traffic kitchen/banquet setting to retrieve food for serving. Must carry heavy trays of food/beverages through high-traffic areas and in/out of elevators and loading dock areas. Noise levels are moderate to loud.