Event Experience & Supplier Success Lead

Emerald; Rye (NH); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Unlimited vacation (exempt)

401(k) with company match

Medical/dental/vision coverage

Professional development programs

Job summary

Forge’s Connecting Point Marketing Group, a seacoast-based events company, seeks an experienced events coordinator. You will support suppliers, coordinate onsite activities, and ensure data accuracy across CRM systems while collaborating with sales, marketing, and event teams.

Travel is required for events; you’ll help prepare attendees, manage schedules, and drive successful outcomes for multiple events annually.

Qualifications

• 2+ years of Project Management/Customer Service experience.
• Strong project management skills and ability to meet deadlines.
• Proficient with Microsoft 365 and Salesforce (or similar CRM).
• Excellent communication, problem solving and organizational skills.

Responsibilities

• Responsible for Supplier support for assigned Events (3–4/year) with white-glove service onsite.
• Meet or exceed Supplier satisfaction goals.
• Maintain accurate data in tracking documents and CRM databases.
• Develop customized schedules for each attending Supplier using scheduling tools.
• Generate reports and advise team on status to create opportunities.
• Onsite contract staff management and vendor liaison during events.
• Collaborate with cross-functional teams and support Event Experience colleagues.

Skills

Project management

CRM Salesforce

Microsoft 365

Communication skills

Multi-tasking

Problem solving

Tools

Salesforce (CRM)

Office 365 apps

Job description

Forge’s Connecting Point Marketing Group, a seacoast-based events company, seeks an experienced events coordinator. You will support suppliers, coordinate onsite activities, and ensure data accuracy across CRM systems while collaborating with sales, marketing, and event teams.

Travel is required for events; you’ll help prepare attendees, manage schedules, and drive successful outcomes for multiple events annually.