Event Experience Coordinator (Birthday & Corporate)

Main Event; Grand Rapids (MI); Hybrid; USD 20,000 - 27,000; Full time

Benefits offered by this job

Inclusive culture

50% off food & beverages

Tuition reimbursement

Internal growth opportunities

New center opening team

Rewards & recognition program

Benefits and paid time off

Job summary

Main Event in Grand Rapids, MI is seeking an Event Coordinator to help guests plan birthday and group events, selling and coordinating packages, and inputting sales data.

You will work with the Sales Manager to meet targets, prospect for new business, and support marketing initiatives, with flexibility for days, nights, weekends and holidays.

This role emphasizes guest service, teamwork, and CRM proficiency, with opportunities for growth and employee perks.

Qualifications

• Prior sales experience; food & beverage or retail experience is a plus.
• Guest-focused mindset (We heart our Guests!).
• Teamwork is a must (Teamwork makes the dream work!).
• Relationship-building (very important!).
• Proficient in software such as Excel, Microsoft Office and CRM.
• Availability to workdays, nights, and/or weekends and holidays.

Responsibilities

• Understanding all aspects of our event packages and add-ons.
• Selling, scheduling, and coordinating corporate, group, and birthday events.
• Utilizing systems and programs to input sales revenue, guest information, and create follow-up tasks.
• Partnering with the Sales Manager to exceed budgeted birthday, group, and event sales targets and achieve quarterly sales plans.
• Prospecting and cold calling to develop ongoing relationships for new and repeat business.
• Supporting local store marketing initiatives to drive walk-in and event sales.
• Attending and engaging in weekly sales meetings to share strategic ideas that support the business.
• Performing opening, mid-day, or closing office duties; including upholding our cleanliness and safety standards.

Skills

Sales experience

Guest-focused

Teamwork

Relationship-building

Communication

CRM

Excel/Microsoft Office

Tools

CRM

Excel

Microsoft Office

Job description

Main Event in Grand Rapids, MI is seeking an Event Coordinator to help guests plan birthday and group events, selling and coordinating packages, and inputting sales data.

You will work with the Sales Manager to meet targets, prospect for new business, and support marketing initiatives, with flexibility for days, nights, weekends and holidays.

This role emphasizes guest service, teamwork, and CRM proficiency, with opportunities for growth and employee perks.