Event Experience Coordinator

Birmingham-Jefferson Convention Complex (BJCC); Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Birmingham-Jefferson Convention Complex (BJCC) seeks an Event Coordinator to assist Event Managers in planning and executing diverse events across BJCC venues. You will help coordinate Protective Stadium, Legacy Arena, and other BJCC spaces, ensuring smooth operations and outstanding guest experiences.

You will also serve as a front-line liaison with clients and partners, manage event work orders, and contribute to post-event reviews while supporting the Events team with administrative tasks.

Qualifications

• Minimum of one (1) year related knowledge, experience, and skills in the hospitality industry.
• Bachelor’s degree from an accredited college or university with emphasis in hospitality management, business management, public administration or a related field is preferred.
• Valid State of Alabama Driver License.

Responsibilities

• Assist Event Managers with planning and execution of events.
• Coordinate events for Protective Stadium, BJCC Conventions, Legacy Arena and other BJCC venues.
• Provide front of house support and ensure exceptional client and guest experience.
• Interact with clients, BJCC partners and teammates to maintain rapport.
• Review contracts and event schedules to ensure accuracy and fulfill provisions.
• Monitor event progress and communicate effectively with managers and staff.
• Prepare event outlines, floor plans and instructions for clients and vendors.
• Support department with administrative tasks and event data collection.

Skills

Accountability

Interpersonal Skills

Customer Service

Communication

Active Listening

Conflict Management

Technical Skills

Financial Administration

Decision Making

Problem Solving

Results Driven

Delegation

Business Alignment

Teamwork

Organizational Skills

Training and Development

Education

Bachelor’s degree in hospitality management or related field

Tools

Microsoft Office

Job description

The Birmingham-Jefferson Convention Complex (BJCC) seeks an Event Coordinator to assist Event Managers in planning and executing diverse events across BJCC venues. You will help coordinate Protective Stadium, Legacy Arena, and other BJCC spaces, ensuring smooth operations and outstanding guest experiences.

You will also serve as a front-line liaison with clients and partners, manage event work orders, and contribute to post-event reviews while supporting the Events team with administrative tasks.