Head of Building Services & Custodial Ops

Birmingham-Jefferson-Co; Birmingham (AL); On-site; USD 59,000 - 73,000; Full time

Job summary

The Birmingham-Jefferson Convention Complex (BJCC) is hiring a Building Services Manager to lead custodial, housekeeping and venue appearance operations across BJCC properties in Birmingham, AL. You will direct staff, manage budgets, oversee contracts and ensure safety and cleanliness standards.

The role requires extensive experience in building services management, strong leadership, and the ability to coordinate with events teams, safety, and facilities to deliver exceptional guest experiences.

Qualifications

• Minimum of five years related experience in custodial work at the managerial level.
• Bachelor’s degree in public administration, business management or a related field or a combination of experience and some college.
• Minimum of five years’ experience preparing and managing service staffing contracts including preparing operating budgets, labor forecasts, inventory control and cost containment initiatives.

Responsibilities

• Provide leadership and daily management of Building Services operations across all BJCC venues.
• Develop staffing plans and deployment strategies for events, changeovers and daily operations.
• Create and maintain documented inspection logs and cleaning checklists.
• Develop and communicate departmental policies, SOPs, quality standards and inspection programs.
• Conduct routine facility inspections and implement corrective action plans.
• Develop departmental operating and capital budgets while monitoring expenditure.
• Administer service contracts, RFPs, vendor relationships and invoice reconciliation.
• Maintain inventory control for chemicals, supplies and equipment.
• Ensure compliance with OSHA, EPA, SDS, bloodborne pathogen, PPE and environmental regulations.
• Logistically plans operations associated with floor and carpet care, bathroom cleanliness, grounds care and overall building cleanliness consistent with the Convention Complex standards.
• Lead safety meetings, training and incident investigations for BJCC staff.
• Partner with Event Management, Operations, Public Safety and Facilities to support event readiness.

Skills

Leadership & people management

Budgeting & cost control

Contract management

OSHA & safety compliance

Vendor management

Communication

Education

Bachelor’s degree in public administration or business management or related field

Tools

CMMS / work order systems

Microsoft Office

Inventory management software

Job description

The Birmingham-Jefferson Convention Complex (BJCC) is hiring a Building Services Manager to lead custodial, housekeeping and venue appearance operations across BJCC properties in Birmingham, AL. You will direct staff, manage budgets, oversee contracts and ensure safety and cleanliness standards.

The role requires extensive experience in building services management, strong leadership, and the ability to coordinate with events teams, safety, and facilities to deliver exceptional guest experiences.