Event Experience Ambassador

Kraft Sports + Entertainment; Foxborough (MA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Kraft Sports + Entertainment at Gillette Stadium is seeking an Employee Ambassador to greet and engage part-time employees during Patriots games, concerts, and NE Revolution events. You will help create a positive workplace by addressing concerns and supporting staff under the direction of the Director of Project Management and Workforce Administration.

This entry-level role requires excellent communication, the ability to work outdoors in all weather, and willingness to work weekends and

Qualifications

• High School Diploma or equivalent.
• This is an entry level role, no experience is required.
• Must be available on a part-time basis, committing to a minimum of 8 Patriots Games, Concerts, and New England Revolution games.
• Strong communication & interpersonal skills.
• Ability to work comfortably both independently and in a team environment.
• Required to work extended hours, weekends, and holidays according to Gillette Stadium event schedule.
• Must be able to work outdoors during all times of the year.
• Must be able to interface with all levels of the organization and represent the Events team in a highly professional manner.

Responsibilities

• Proactively welcome and greet part-time employees working games and events at Gillette Stadium with a friendly demeanor and a smile.
• Foster a positive employee experience by interacting with employees while they work events.
• Engage with new hires by facilitating new employee transition to first event worked under direction of Director of Project Management and Workforce Administration
• Escalate employee concerns to the Director of Project Management and Workforce Administration / Human Resource manager.
• Enhance Employee Experience: Ensure employees receive the care and attention needed to maintain a positive and productive work experience. Strive to resolve issues promptly and effectively.
• Assist with Employee Engagement Initiatives: Support and coordinate employee engagement activities, including special events, recognition programs, and team-building exercises.
• Special projects and assignments as business dictates.

Skills

Communication skills

Interpersonal skills

Team player

Independent worker

Outdoor work

Education

High School Diploma

Job description

Kraft Sports + Entertainment at Gillette Stadium is seeking an Employee Ambassador to greet and engage part-time employees during Patriots games, concerts, and NE Revolution events. You will help create a positive workplace by addressing concerns and supporting staff under the direction of the Director of Project Management and Workforce Administration.

This entry-level role requires excellent communication, the ability to work outdoors in all weather, and willingness to work weekends and