Part-Time Fan Experience Ambassador

Kraft Sports + Entertainment; Foxborough (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Kraft Sports + Entertainment is seeking an Event Ambassador at Gillette Stadium to enhance the fan experience by warmly welcoming guests, explaining facilities, and guiding attendees through game day and events.

This entry-level, part-time role requires availability for all home Patriots games and other events, works outdoors in varied weather, and demands strong communication, reliability, and the ability to work weekends and holidays.

Qualifications

• High School Diploma or equivalent is required.
• Entry level role; no experience is required.
• Part-time availability for all home Patriots Games and events (minimums).
• Strong communication & interpersonal skills.
• Ability to work outdoors year-round.
• Must be able to work extended hours, weekends, and holidays.
• Ability to interface with all levels of the organization.

Responsibilities

• Proactively welcome and greet guests attending games and events at Gillette Stadium with a friendly demeanor and a smile.
• Provide customer service by educating guests on facilities and event operations.
• Provide guests with utmost care and attention to ensure a first-rate guest experience.
• Assist with the execution of event promotions, including distribution of premium items.
• Support event staff at all team events by assisting with event setup and teardown, staffing registration tables and interactive stations, and interacting with guests.
• Special projects and assignments as business dictates.

Skills

Communication skills

Interpersonal skills

Teamwork

Multitasking

Customer service

Education

High School Diploma or equivalent

Job description

Kraft Sports + Entertainment is seeking an Event Ambassador at Gillette Stadium to enhance the fan experience by warmly welcoming guests, explaining facilities, and guiding attendees through game day and events.

This entry-level, part-time role requires availability for all home Patriots games and other events, works outdoors in varied weather, and demands strong communication, reliability, and the ability to work weekends and holidays.