Event Experience Ambassador

The Kraft Group; Foxborough (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

The Kraft Group, at Kraft Sports and Entertainment in Foxborough, MA, seeks an Employee Ambassador for part-time event support at Gillette Stadium. You will warmly greet staff, help maintain a positive work environment, and assist with onboarding and new-hire transitions during game days and events.

You will engage with employees, escalate concerns to the HR team, and support engagement initiatives, including recognition programs and team-building activities, while adapting to outdoor conditions

Qualifications

• High School Diploma or equivalent.
• Entry level role; no prior experience required.
• Part-time availability with minimum 8 Patriots games, concerts, and New England Revolution games.
• Ability to work outdoors in all weather conditions.
• Strong communication and interpersonal skills; professional demeanor.

Responsibilities

• Proactively welcome and greet part-time employees working games and events at Gillette Stadium with a friendly demeanor and a smile.
• Foster a positive employee experience by interacting with employees while they work events.
• Engage with new hires by facilitating new employee transition to first event worked under direction of Director of Project Management and Workforce Administration.
• Escalate employee concerns to the Director of Project Management and Workforce Administration / Human Resource manager.
• Enhance Employee Experience: Ensure employees receive care and attention to maintain a positive and productive work experience; resolve issues promptly.
• Assist with Employee Engagement Initiatives: support and coordinate engagement activities, including events, recognition programs, and team-building exercises.
• Special projects and assignments as business dictates.

Skills

Communication & interpersonal skills

Education

High School Diploma or equivalent

Job description

The Kraft Group, at Kraft Sports and Entertainment in Foxborough, MA, seeks an Employee Ambassador for part-time event support at Gillette Stadium. You will warmly greet staff, help maintain a positive work environment, and assist with onboarding and new-hire transitions during game days and events.

You will engage with employees, escalate concerns to the HR team, and support engagement initiatives, including recognition programs and team-building activities, while adapting to outdoor conditions