Event Experience Ambassador

Kraft Sports and Entertainment LLC; Foxborough (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Kraft Sports and Entertainment LLC is hiring an Employee Ambassador to greet and engage with part-time staff during events at Gillette Stadium. You will help maintain a positive work environment, address concerns, and escalate issues to leadership. The role is outdoors and requires weekend and holiday availability.

This entry-level position requires strong communication, with minimal prior experience needed, and involves coordinating with leadership to welcome new hires at their first event.

Qualifications

• Entry-level role; no experience required.
• Part-time availability; minimum of 8 Patriots Games, Concerts, and New England Revolution games.
• Must be able to work outdoors year-round, including weekends and holidays.
• Able to interface with all levels of the organization and represent the Events team professionally.

Responsibilities

• Proactively welcome and greet part-time employees at Gillette Stadium.
• Foster a positive employee experience during events.
• Assist with new-hire transitions to first event worked.
• Escalate employee concerns to the Director of Project Management / HR Manager.

Skills

Strong communication

Interpersonal skills

Teamwork

Customer service

Education

High School Diploma or equivalent

Job description

Kraft Sports and Entertainment LLC is hiring an Employee Ambassador to greet and engage with part-time staff during events at Gillette Stadium. You will help maintain a positive work environment, address concerns, and escalate issues to leadership. The role is outdoors and requires weekend and holiday availability.

This entry-level position requires strong communication, with minimal prior experience needed, and involves coordinating with leadership to welcome new hires at their first event.