Event Dispatch Coordinator: Drive Timely, Seamless Logistics

Bright Event Rentals; Austin (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid time off and holidays

Medical, Dental, Vision Insurance

Life and AD&D Insurance

Short-Term and Long-Term Disability

Telehealth and Wellness programs

FSAs

Employee Assistance Program

401(k) with employer matching

Job summary

Bright Event Rentals in Austin, TX, is looking for a Dispatch Associate to coordinate driver teams, plan routes, and ensure on-time delivery of equipment for events. You will serve as a bridge between the field and the office, supporting clients and the sales team.

In this role you’ll thrive in a fast-paced environment, manage multiple tasks, and communicate clearly with drivers, clients, and colleagues. Prior dispatch or event rental experience is a plus, and weekend availability is required.

Qualifications

• Ability to work in a fast-paced environment, thriving under pressure with accuracy and efficiency.
• Strong problem-solving, multi-tasking, and time management skills.
• Strong working knowledge of GPS software applications.
• Excellent customer service skills and verbal and written communication; comfortable working with diverse personalities.
• Familiarity with Microsoft Office.
• Open availability to meet the demands of the business, including weekends and overtime as needed.
• Valid driver's license with a driving record that meets company/insurance standards.
• Ability to pass a background check and submit to a drug test.
• Frequently sitting, standing, and walking; frequent typing and data entry.

Responsibilities

• Plan, organize, and manage the work of the drivers and operations team to ensure work is accomplished safely, efficiently, and on time.
• Assist with planning routes for jobs and crews using GPS software to meet client needs and safety policies.
• Provide timely responses to emails, calls, and requests; maintain clear communication with clients.
• Communicate directly with clients in time-sensitive situations and support the sales team with inquiries.
• Collaborate with drivers and crew to relay urgent requests and resolve delivery issues.

Skills

Fast-paced environment

Problem solving

Multi-tasking

Time management

Customer service

Verbal & written communication

Microsoft Office

Open availability weekends

Tools

GPS software

Job description

Bright Event Rentals in Austin, TX, is looking for a Dispatch Associate to coordinate driver teams, plan routes, and ensure on-time delivery of equipment for events. You will serve as a bridge between the field and the office, supporting clients and the sales team.

In this role you’ll thrive in a fast-paced environment, manage multiple tasks, and communicate clearly with drivers, clients, and colleagues. Prior dispatch or event rental experience is a plus, and weekend availability is required.