Event Coordinator

Dave n Busters; White Marsh (MD); On-site; Full time

Job summary

Join a leading entertainment venue as an Event Coordinator, where you'll support the sales team in delivering exceptional service and managing event logistics. Your role will involve administrative tasks, communication with guests, and ensuring smooth operations for special events. If you are organized, friendly, and eager to contribute to a team that values hospitality, this is the perfect opportunity for you!

Qualifications

• Strong verbal skills and ability to communicate effectively.
• Ability to analyze basic data for decision-making.

Responsibilities

• Ensure needs of Special Events Guests are met.
• Provide administrative support to the Sales Department.
• Conduct site tours as needed.

Skills

Communication

Organization

Decision-Making

Data Analysis

Job description

Job Description:

POSITION SUMMARY:

The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for supporting the sales department by completing administrative duties and confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the sales process and is responsible for booking a portion of our social market.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:

• You are friendly and demonstrate a “You Got It” attitude.
• You demonstrate good decision-making skills and can communicate effectively with guests, the Sales Team, and Management Team.
• You can communicate clearly and regularly with Operations, the Sales Team, and guests.
• You can clearly verbalize guests' needs to Operations and other Team Members.
• You have strong organization skills.
• You have strong verbal skills.
• You are able to analyze basic data to help Operations and the Sales Team with decision-making.
• You can read and communicate in English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Go above and beyond to ensure the needs of each Special Events Guest are met, communicating all requests from the host to ensure all contracts are updated accordingly.
• Take RFPs and calls for social events, converting them to closed “won” business.
• Conduct site tours as needed.
• Ensure accurate and prompt distribution of all paperwork for “pop-up parties” working through the management team to ensure they are staffed to support.
• Provide administrative support to the Sales Department, including follow-up on calls/emails/tasks with Event Hosts after the sale is “closed-won,” and communicate any changes to BEOs or updated signed contracts to Operations.
• Follow up on ARs, collect payment information, and close out any remaining balances.
• Submit check requests/invoices as needed.
• Ensure Operations has the most up-to-date BEO for each event.
• Offer “upsell” opportunities to Event Hosts after the sale is “closed-won.”

Because we expect you to “Act like you own it,” your job includes everything listed above PLUS the “other” duties as assigned. If you see a need, meet it; if you have an idea, share it; if you see a Team Member needing help, jump in and lend a hand.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.

Salary Range:

$18 - $20.50

We are an equal opportunity employer and participate in E-Verify where required.