Event Coordinator

Main Event; Fort Worth (TX); On-site; USD 40,000 - 48,000; Full time

Job summary

Main Event is seeking an Event Coordinator for our Fort Worth, TX center. This full-time, on-site role involves organizing birthday parties, corporate events, and group celebrations, handling inquiries, and creating proposals to secure bookings.

You will coordinate space, schedules, food and beverage orders, and activities, working with operations, kitchen, and sales teams. On-site support and post-event follow-up ensure guest satisfaction and repeat business.

Qualifications

• Strong event planning and management skills.
• Excellent communication, verbal and written.
• Proven customer service and guest-experience focus.
• Sales and upselling to convert inquiries into bookings.
• Ability to work evenings, weekends, and holidays as needed.
• Organizational and time-management skills with attention to detail.
• Experience in hospitality, events, or retail preferred.
• Familiar with reservation/event management systems.
• High school diploma required; hospitality/event management education is a plus.

Responsibilities

• Respond to event inquiries and consult with guests to understand their needs.
• Prepare detailed event proposals and secure bookings.
• Coordinate logistics including space setup, schedules, and food & beverage orders.
• Collaborate with operations, kitchen, and sales teams; provide on-site support.
• Follow up with guests after events to ensure satisfaction and encourage repeat business.
• Engage with guests on the center floor while upholding Main Event safety and service standards.

Skills

Event planning

Communication

Customer service

Sales & upselling

On-site hospitality

Time management

Attention to detail

Reservation systems

Education

High school diploma

Hospitality/event management education

Tools

Reservation systems

Office software

Job description

Company Description

Main Event Entertainment, founded in 1998 and headquartered in Dallas, operates 64 family entertainment centers across the United States and continues to expand. The brand serves more than 20 million guests annually, offering bowling, games, and shared experiences for families, young adults, and groups of all ages. In June 2022, Main Event joined the Dave & Buster’s family of brands, strengthening its position in the entertainment and hospitality industry. Team members benefit from a lively, guest-focused environment with opportunities to grow as the company opens new centers.

Role Description

The Event Coordinator is a full-time, on-site role based in Fort Worth, TX, responsible for organizing and executing events such as birthday parties, corporate gatherings, and group celebrations. Day-to-day tasks include responding to event inquiries, consulting with guests to understand their needs, preparing detailed event proposals, and securing bookings. The role involves coordinating logistics such as space setup, schedules, food and beverage orders, and activity timing to ensure smooth event execution. The Event Coordinator collaborates closely with operations, kitchen, and sales teams, provides on-site support during events, and follows up with guests to ensure satisfaction and encourage repeat business. This position requires consistent engagement with guests on the center floor and alignment with Main Event’s standards for safety, service, and fun.

Qualifications

• Strong event planning and event management skills, including organizing multiple events, timelines, and details.
• Excellent communication abilities, including clear verbal and written communication with guests and team members.
• Proven customer service skills, with a focus on creating positive, memorable guest experiences.
• Sales and upselling skills, with the ability to convert inquiries into confirmed events and promote packages and add-ons.
• Ability to work on-site in a fast-paced entertainment environment, including evenings, weekends, and holidays as needed.
• Solid organizational and time-management skills, with attention to detail and the ability to handle multiple priorities.
• Experience in hospitality, events, or retail environments is preferred; prior work in family entertainment or restaurants is a plus.
• Comfort using reservation or event management systems and basic office software (e.g., email, spreadsheets, calendars).
• High school diploma or equivalent required; additional education in hospitality, event management, or related fields is beneficial.