Event & Convention Services Lead — Sell the Dream

Sheraton Greensboro/Koury Convention Center; Greensboro (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Sheraton Greensboro/Koury Convention Center is seeking a Convention Services Manager to coordinate and service conference, convention, corporate, and social groups with guest rooms and catered functions.

You will guide menu and beverage selections, arrange room configurations and AV needs, and proactively upsell contracted food and beverage minimums while ensuring guest satisfaction and hotel profitability.

Qualifications

• Minimum 2–5 years experience in meeting/event planning.
• Excellent food and beverage knowledge.
• Highly organized, creative, and able to multi-task.
• Detail oriented with strong communication skills.
• Proactive with a can-do attitude to satisfy client needs.
• Good computer skills.

Responsibilities

• Coordinate and service conference, convention, corporate, and social groups.
• Assist with menu, beverage, room configuration, and AV needs; upsell food/beverage minimums.
• Communicate client/group needs to hotel departments.
• Ensure guest satisfaction and profitability while adhering to hotel policies.

Skills

Meeting planning

Event coordination

Client communication

Food & beverage knowledge

Job description

Sheraton Greensboro/Koury Convention Center is seeking a Convention Services Manager to coordinate and service conference, convention, corporate, and social groups with guest rooms and catered functions.

You will guide menu and beverage selections, arrange room configurations and AV needs, and proactively upsell contracted food and beverage minimums while ensuring guest satisfaction and hotel profitability.