Event Booking & Operations Manager

Compass Group USA; Mount Laurel Township (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Restaurant Associates in New Jersey is seeking a Booking Manager to oversee booking operations, event planning, and staff scheduling. The role involves handling booking requests, managing a team of booking specialists and coordinators, maintaining accurate records for catering orders and events, and preparing weekly summaries and reports.

The Booking Manager supports event setup, VIP client needs, and collaborates with facilities management for room configurations and vendor access while

Qualifications

• Must have experience with booking systems.
• Strong understanding of a conference center environment.

Responsibilities

• Attend incoming requests via email, phone, or in-person.
• Assist with bookings and manage booking workflows.
• Oversee all booking specialists and booking coordinators.
• Ensure the weekly summary and reports are accurate.
• Ensure the weekly catering order is up to date daily with new orders/changes.
• Build front desk weekly schedule.
• Check that booking specialists updated the weekly summary and shared the next week's event report with facilities management.
• Attend weekly summary meetings (BEO).
• Ensure the weekly summary has been printed and shared with the team.
• Coordinate weekly catering orders by 12 pm.
• Register external guests at the front desk.
• Log events and required notes for staff.
• Assist with event setup and vendor access.
• Update vendor lists and COI status as needed.
• Prepare day-of and future event notes for staff and brief accordingly.
• Enter details on event checklists.

Skills

Booking systems

Conference center

Job description

Restaurant Associates in New Jersey is seeking a Booking Manager to oversee booking operations, event planning, and staff scheduling. The role involves handling booking requests, managing a team of booking specialists and coordinators, maintaining accurate records for catering orders and events, and preparing weekly summaries and reports.

The Booking Manager supports event setup, VIP client needs, and collaborates with facilities management for room configurations and vendor access while