Premier Conference & Events Manager

Compass Group USA; Weehawken (NJ); On-site; USD 75,000 - 88,000; Full time

Benefits offered by this job

Comprehensive benefits

On-site role

Career growth opportunities

Job summary

Restaurant Associates in Weehawken, NJ is seeking a Conference Services Manager to lead the guest experience in a premier corporate dining and conference environment. This entry-level management role requires delivering an elevated service experience that reflects the standards of a sophisticated corporate dining and meeting destination.

You will focus on guest satisfaction, operational excellence, and proactive service delivery, with on-site presence five days per week to support events, staff,

Qualifications

• At least 1 year of manager or supervisory experience in conference center dining, hotel food and beverage, catering, or high-end hospitality operations.
• Experience leading dining operations within conference centers, hotel, corporate dining, or premier hospitality environment.
• Strong financial, analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Advanced knowledge of Microsoft Excel, PowerPoint, and foodservice or hospitality management systems.
• Proven ability to lead teams, manage multiple events, and prioritize competing operational demands.

Responsibilities

• Lead conference center operations including meeting breaks, receptions, catered events, executive dining, and specialty functions.
• Coach and develop coordinators and hourly service teams.
• Partner with Conference Services and support teams on timelines, room setups, and event logistics.
• Ensure meetings and events are delivered with exceptional quality, professionalism, consistency, and attention to detail.
• Anticipate client and guest needs and provide proactive solutions throughout the event experience.
• Establish and maintain strong relationships with clients, vendors, purveyors, and internal stakeholders.
• Ensure compliance with company policies, food safety standards, sanitation requirements, and conference center operating procedures.
• Oversee staffing plans, scheduling, training, performance management, and departmental communications.
• Monitor guest feedback and lead service recovery efforts to ensure a consistently premier hospitality experience.
• Support local EMS booking tool administration, managing system configurations and site-level adjustments within defined permissions.
• Validate data point classification to ensure consistent, reliable, and well-segmented department analytics.

Skills

Conference center operations

Team leadership

Customer service

Event coordination

Financial analysis

Operational excellence

Tools

Microsoft Excel

PowerPoint

Job description

Restaurant Associates in Weehawken, NJ is seeking a Conference Services Manager to lead the guest experience in a premier corporate dining and conference environment. This entry-level management role requires delivering an elevated service experience that reflects the standards of a sophisticated corporate dining and meeting destination.

You will focus on guest satisfaction, operational excellence, and proactive service delivery, with on-site presence five days per week to support events, staff,