Event Banquet Server - Setup, Service & Guest Experience

Plazahotelelpaso; Reston (VA); On-site; USD 30,000 - 48,000; Full time

Job summary

HHM Hotels is seeking a Banquet Server to set up banquet rooms and serve food and beverages in accordance with our guest service standards.

You will attend roll calls before events to learn function specifics, including guest and hotel expectations, and ensure consistent service throughout the banquet. The role also involves replenishing beverages, handling guest requests, and adhering to safety and alcohol service guidelines.

Qualifications

• High School diploma or equivalent.
• Food service experience a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Food service experience

Menu memorization

Education

High School diploma or equivalent

Job description

HHM Hotels is seeking a Banquet Server to set up banquet rooms and serve food and beverages in accordance with our guest service standards.

You will attend roll calls before events to learn function specifics, including guest and hotel expectations, and ensure consistent service throughout the banquet. The role also involves replenishing beverages, handling guest requests, and adhering to safety and alcohol service guidelines.