Event Banquet Server: Guest Experience Maestro

Aparium Hotel Group; Des Moines (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Aparium Hotel Group seeks a Banquet Server to join our team in Des Moines, IA. Reporting to the Banquet Manager, you will deliver food and beverages at events, ensuring timely, friendly service and attention to guests with allergies or restrictions.

You bring at least one year of restaurant or banquet serving experience, fluency in English, and a professional, guest-focused demeanor. TIPS certification is preferred, and availability includes nights, weekends, and holidays.

Qualifications

• Minimum of one year experience as a Restaurant or Event/Banquet Server in a hotel, restaurant, or event setting.
• TIPS Alcohol service certification is preferred.
• Must meet local age requirements to serve alcohol.

Responsibilities

• Uphold and model the company’s People, Place and Character principles, driving collaborative hospitality.
• Assist in all aspects of the guest experience from event start to end by greeting guests and ensuring proper service steps.
• Participate in pre-event lineups and provide constructive feedback to improve service.
• Demonstrate knowledge of the event menu and ingredients to accommodate allergies or restrictions.
• Serve alcohol safely, responsibly, and in accordance with regulations.
• Maintain clean, organized prep and service areas and support other F+B team members as needed.

Skills

English fluency

Hospitality mindset

Guest-centric service

Job description

Aparium Hotel Group seeks a Banquet Server to join our team in Des Moines, IA. Reporting to the Banquet Manager, you will deliver food and beverages at events, ensuring timely, friendly service and attention to guests with allergies or restrictions.

You bring at least one year of restaurant or banquet serving experience, fluency in English, and a professional, guest-focused demeanor. TIPS certification is preferred, and availability includes nights, weekends, and holidays.