Event Banquet Server — Guest Experience Expert

Legends Global; Irving (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

ASM Global at the Irving Convention Center is seeking a Banquet Server to deliver professional catering service to guests, ensuring satisfaction and repeat visits.

This hands-on role requires greeting guests, serving food and beverages, and coordinating with the F&B team to maintain high standards and a safe, clean work area.

High school diploma and at least 6 months hospitality experience preferred; flexibility to work evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months experience in a similar role; hospitality experience preferred.
• Knowledge of catering services and terminology.
• Strong guest service skills and teamwork ability.

Responsibilities

• Greets all guests with enthusiasm and friendliness.
• Serves food and alcoholic beverages per company standards.
• Answers guest questions about food, beverages, and facility.
• Performs side work during non-busy hours.
• Speaks to all guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service per standards.
• Delivers food orders to tables promptly.
• Maintains a professional appearance at all times.
• Coordinates with food & beverage staff for guest satisfaction.
• Maintains professional relationships with coworkers.
• Follows checklists and SOPs.
• Keeps work area clean, organized and stocked.
• Maintains menu knowledge and recipes.
• Continually expands knowledge of foods and beverages.
• Ensures guests have a positive, memorable experience.
• Sanitation and proper food handling.</is>
• Reports for work in proper uniform on time.
• Other duties as assigned by F&B Manager or Banquet Captain.

Skills

Catering knowledge

Guest service skills

Teamwork

Instruction following

Education

High school diploma or equivalent

Minimum 6 months experience in hospitality

Job description

ASM Global at the Irving Convention Center is seeking a Banquet Server to deliver professional catering service to guests, ensuring satisfaction and repeat visits.

This hands-on role requires greeting guests, serving food and beverages, and coordinating with the F&B team to maintain high standards and a safe, clean work area.

High school diploma and at least 6 months hospitality experience preferred; flexibility to work evenings, weekends, and holidays as needed.