Banquet Service Specialist: Guest Experience & Flexible Scheduling

GATEWAY HOTEL & CONFERENCE CENTER; Ames (IA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

A leading hospitality venue located in Ames, Iowa, is seeking a Banquet Server to ensure exceptional service at events. The role involves direct guest interaction, setting up and clearing tables, and collaborating with kitchen staff to deliver seamless dining experiences. Applicants should have strong communication and customer service skills, and previous experience in hospitality is preferred. This position is key to enhancing guest satisfaction and promoting a welcoming atmosphere.

Qualifications

• Previous experience in hospitality, food service, or retail preferred.
• Ability to lift 25–50 lbs and stand/walk for long periods.
• Must complete I-PACT training upon hire.

Responsibilities

• Provide full-service food and beverage support to guests.
• Set up, serve, and clear tables according to the BEO.
• Greet and interact with guests professionally.
• Work closely with kitchen and service staff during events.
• Ensure cleanliness and safety of food service areas.

Skills

Strong communication skills

Customer service skills

Professional demeanor

Team player

Job description

A leading hospitality venue located in Ames, Iowa, is seeking a Banquet Server to ensure exceptional service at events. The role involves direct guest interaction, setting up and clearing tables, and collaborating with kitchen staff to deliver seamless dining experiences. Applicants should have strong communication and customer service skills, and previous experience in hospitality is preferred. This position is key to enhancing guest satisfaction and promoting a welcoming atmosphere.