Event Banquet Captain | Flexible Shifts & Guest Lead

Concord Hospitality Enterprises Co.; Raleigh (NC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Long-term Disability

401K

Tuition Assistance

Room Discounts

Training & Development

Career Advancement

Job summary

Concord Hospitality Enterprises Co. is hiring a Banquet Captain to supervise banquet staff and coordinate all food and beverage service with the Banquet Manager to ensure guest satisfaction at events.

This full-time role requires providing exceptional guest service, leading the team, greeting guests, coordinating service, training peers, and overseeing setup, execution, and cleanup. Pay rate is $22-$25 per hour with flexible shift.

Qualifications

• Experience supervising banquet staff or events team.
• Ability to lead with motivation and direction.
• Strong guest service mindset and attention to detail.

Responsibilities

• Provide exceptional guest service to all customers.
• Lead the team with motivation and direction and assure that all standards of quality are in place.
• Greet guests and accommodate all guests’ needs at events attendance.
• Coordinate menu-related questions with guests and staff.
• Deliver food and beverages from staging to guests as needed.
• Assist other servers during peak periods.
• Train others on serving plated and reception style meals.
• Oversee setup, execution, and cleanup for events.
• Maintain clean and safe service areas.
• Maintain a professional appearance and demeanor.

Skills

Leadership

Guest service

Team supervision

Communication

Job description

Concord Hospitality Enterprises Co. is hiring a Banquet Captain to supervise banquet staff and coordinate all food and beverage service with the Banquet Manager to ensure guest satisfaction at events.

This full-time role requires providing exceptional guest service, leading the team, greeting guests, coordinating service, training peers, and overseeing setup, execution, and cleanup. Pay rate is $22-$25 per hour with flexible shift.