Event Banquet Attendant - Guest-Focused Service

IHG Hotels & Resorts; San Antonio (TX); Presencial; USD 19.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical/dental/vision insurance

401k

Uniform provided

Great room discount

Employee meals

Free onsite parking

Descripción de la vacante

IHG Hotels & Resorts is seeking a Banquet Server to provide prompt and courteous dining service during banquet and catering functions at our properties. The role involves setting up, serving courses on cue, handling guest requests, and maintaining clean, organized service areas.

The position specifies tasks from prep to post-service duties, with a focus on guest satisfaction and timely service. Evening, weekend, and holiday shifts may be required; comprehensive benefits are highlighted.

Formación

• Basic reading and writing.
• Food service experience with general knowledge of banquet operations.
• This job requires ability to perform the following: Handling, carrying or lifting items up to 75 pounds; moving about the function areas; bending, stooping, kneeling.

Responsabilidades

• Provide prompt and courteous food and beverage service to guests during banquet/catering functions.
• Properly store all reusable goods.
• Perform pre- and post-shift side work, set-up, condiments, etc.
• Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
• Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
• Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.
• Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Mathematical skills, including basic math are used frequently.
• May be required to work nights, weekends, and/or holidays.

Descripción del empleo

IHG Hotels & Resorts is seeking a Banquet Server to provide prompt and courteous dining service during banquet and catering functions at our properties. The role involves setting up, serving courses on cue, handling guest requests, and maintaining clean, organized service areas.

The position specifies tasks from prep to post-service duties, with a focus on guest satisfaction and timely service. Evening, weekend, and holiday shifts may be required; comprehensive benefits are highlighted.