Event AV Technician & Client Experience Lead

Lewis-and-Clark-Community-College; North Alton (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Lewis & Clark Community College seeks an Audio Visual/Event Support Technician to deliver reliable AV services for campus events. You will operate and assist with microphones, lights, projectors and sound systems, while ensuring equipment is well maintained and ready for each function.

You will serve as the primary contact during events, coordinating with security, maintenance and dining services to meet client expectations and contractual requirements.

Qualifications

• High school diploma or GED required.
• Experience operating multimedia, audiovisual, live sound and lighting equipment preferred.
• Basic computer and AV equipment troubleshooting preferred.
• Strong customer service background.

Responsibilities

• Provide exceptional customer service to facility rental clients to ensure a positive event experience.
• Operate or assist with microphones, lights, projection systems, sound systems, screens and related equipment during events.
• Maintain equipment in good working order and report malfunctions promptly.
• Monitor venue cleanliness, temperature control and other facility issues, informing College staff as needed.
• Act as main event contact and coordinate with security, maintenance, custodial and other departments to meet client needs.
• Collaborate with Audio Visual Technician to prepare venues and ensure equipment matches client contracts.

Skills

Customer service

Live sound

Lighting

Equipment troubleshooting

Education

High school diploma or GED

Tools

A/V equipment

Multimedia equipment

Job description

Lewis & Clark Community College seeks an Audio Visual/Event Support Technician to deliver reliable AV services for campus events. You will operate and assist with microphones, lights, projectors and sound systems, while ensuring equipment is well maintained and ready for each function.

You will serve as the primary contact during events, coordinating with security, maintenance and dining services to meet client expectations and contractual requirements.