Event Audio/Visual Representative

Lewis-and-Clark-Community-College; North Alton (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Lewis & Clark Community College seeks an Audio Visual/Event Support Technician to deliver reliable AV services for campus events. You will operate and assist with microphones, lights, projectors and sound systems, while ensuring equipment is well maintained and ready for each function.

You will serve as the primary contact during events, coordinating with security, maintenance and dining services to meet client expectations and contractual requirements.

Qualifications

• High school diploma or GED required.
• Experience operating multimedia, audiovisual, live sound and lighting equipment preferred.
• Basic computer and AV equipment troubleshooting preferred.
• Strong customer service background.

Responsibilities

• Provide exceptional customer service to facility rental clients to ensure a positive event experience.
• Operate or assist with microphones, lights, projection systems, sound systems, screens and related equipment during events.
• Maintain equipment in good working order and report malfunctions promptly.
• Monitor venue cleanliness, temperature control and other facility issues, informing College staff as needed.
• Act as main event contact and coordinate with security, maintenance, custodial and other departments to meet client needs.
• Collaborate with Audio Visual Technician to prepare venues and ensure equipment matches client contracts.

Skills

Customer service

Live sound

Lighting

Equipment troubleshooting

Education

High school diploma or GED

Tools

A/V equipment

Multimedia equipment

Job description

Provide support and customer service to facility rental clients to ensure successful events. Operate audio visual and multimedia equipment for events, work with maintenance, custodial, campus safety, onsite catering services and other campus departments to meet clients’ needs.

• Maintain focus on customer service and ensure a positive experience for clients.
• Operate or assist with the operation, connection, and adjustment of microphones, lights, computer projection systems, sound systems, screens, and various other multimedia, audiovisual and lighting equipment during events.
• Maintain equipment in good working order and report equipment malfunctions.
• Monitor the venue and surrounding area for cleanliness, temperature control, and other issues related to the facility informing College team members of any equipment or facility issues immediately.
• Be the main point of contact during events and work with security, maintenance, custodial and other departments to meet clients’ needs and provide the necessary services for events and activities.
• Work with the Audio Visual Technician to prepare for activities and ensure that venues and equipment correspond to clients’ contractual agreements

• High school diploma or GED
• Experience in operating multimedia, audiovisual, live sound and lighting equipment preferred
• Basic computer and audio visual equipment troubleshooting preferred
• Strong customer service background
• Lift/carry up to 25 pounds

Lewis & Clark Community College is an Equal Opportunity Employer and Affiantative Action Employer. In compliance with the Americans with Disabilities Act, LCCC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. It is also the policy of the College to prohibit and form of harassment based on an individual’s protected status, such as gender, color, race, ancestry, religion, national origin, age, disability, marital status, veteran status, citizenship status, sexual orientation or other protected group status as defined by law.