Evenings/Saturdays Front Desk & Guest Experience Pro

Natura Organic Skin Boutique; Buffalo (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Natura Organic Skin Boutique in Buffalo, NY is seeking a Front Desk Receptionist to be the welcoming face of our spa. This paid role supports front desk operations, client services, and basic office management.

You will greet visitors, manage scheduling, handle communications, and assist estheticians between clients while maintaining an organized reception area and professional phone etiquette.

Qualifications

• Experience in office management or receptionist roles.
• Proficient with general office software.
• Strong phone etiquette and client communication.
• Excellent organizational and multitasking abilities.
• Evening and Saturday availability.

Responsibilities

• Greet visitors, clients, and vendors with professionalism and warmth.
• Manage incoming and outgoing correspondence, including emails, texts, and portal communications.
• Maintain an organized front desk area and the daily/weekly cleaning schedules.
• Assist estheticians between clients with laundry and room turnover.
• Assist with appointment scheduling, calendar management, and cashing out clients.
• Support clerical tasks such as retail inventory and updating client records.
• Provide excellent customer service with professional phone etiquette and client communication.

Skills

Office management

Administrative skills

Customer service

Multitasking

Communication skills

Job description

Natura Organic Skin Boutique in Buffalo, NY is seeking a Front Desk Receptionist to be the welcoming face of our spa. This paid role supports front desk operations, client services, and basic office management.

You will greet visitors, manage scheduling, handle communications, and assist estheticians between clients while maintaining an organized reception area and professional phone etiquette.