Evening & Weekend Small Animal ER Front Desk

University of Georgia; Kentucky; On-site; USD 30,000 - 40,000; Full time

Job summary

The University of Georgia is seeking a Small Animal Emergency Front Desk assistant responsible for assisting the Emergency Critical Care team. This role involves managing client interactions during evenings, weekends, and holidays, processing payments, and entering patient information into the hospital database. Applicants should have a high school diploma, strong customer service skills, and the ability to work in a fast-paced environment. Experience in veterinary terminology and cashier work is preferred. Physical demands include lifting patients and prolonged sitting or standing.

Qualifications

• Ability to manage high volume of phone calls with distressed clients.
• Experience handling cashier responsibilities in a veterinary setting.
• Knowledge of general animal anatomy and veterinary terminology.

Responsibilities

• Assist clients bringing pets for emergency care.
• Receive patients at the Emergency front desk.
• Provide cashier services for released patients.
• Triage patients to determine level of care needed.

Skills

Excellent customer service

Veterinary terminology

Communication skills

MS Office proficiency

Detail-oriented

Education

High school diploma or equivalent

Job description

The University of Georgia is seeking a Small Animal Emergency Front Desk assistant responsible for assisting the Emergency Critical Care team. This role involves managing client interactions during evenings, weekends, and holidays, processing payments, and entering patient information into the hospital database. Applicants should have a high school diploma, strong customer service skills, and the ability to work in a fast-paced environment. Experience in veterinary terminology and cashier work is preferred. Physical demands include lifting patients and prolonged sitting or standing.