Emergency Front Desk Specialist - Small Animal Vet (PRN)

University of Georgia; Athens (GA); Presencial; USD 16.531 - 22.041; A tiempo parcial

Descripción de la vacante

The University of Georgia’s Veterinary Teaching Hospital in Athens is seeking a Part Time Small Animal Emergency Front Desk to support the ECC team during evenings, overnights, weekends and holidays.

You will greet clients, help with scheduling, open patient charts in VetView, process payments, and provide cashier services while delivering compassionate customer service in a fast-paced environment.

Formación

• High school diploma or equivalent required.
• Preferred knowledge of veterinary terminology and hospital software.
• Training in VetView or similar hospital software is advantageous.

Responsabilidades

• Be the first point of contact via phone or in-person for clients bringing pets for emergency care or referred by a local veterinarian.
• Provide information to clients about hospital charges and policies for veterinary services.
• Receive incoming patients at the Emergency front desk.
• Assist in triage of patients when possible to determine level of care needed.
• Enter patient information into VetView to create a chart for service charges.
• Provide cashier services for patients who are discharged during the shift.
• Manage incoming/outgoing emails relating to client inquiries, prescriptions, and appointment confirmations/cancellations.

Conocimientos

Knowledge of veterinary terminology

Knowledge of payment processing

Educación

High school diploma or equivalent

Herramientas

VetView

Descripción del empleo

The University of Georgia’s Veterinary Teaching Hospital in Athens is seeking a Part Time Small Animal Emergency Front Desk to support the ECC team during evenings, overnights, weekends and holidays.

You will greet clients, help with scheduling, open patient charts in VetView, process payments, and provide cashier services while delivering compassionate customer service in a fast-paced environment.