Emergency Vet Front Desk Specialist - Evenings/Weekends

University of Georgia; Athens (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

The University of Georgia seeks a Small Animal Emergency Front Desk assistant. This role involves assisting the Emergency Critical Care team in accepting patients, managing appointments, and providing cashier services. Candidates should have a high school diploma and strong customer service skills, especially in a fast-paced environment. The job demands lifting up to 50 pounds and effective communication with distressed clients. Opportunities for further learning about veterinary practices are available, ensuring a comprehensive experience in animal care support.

Qualifications

• Experience in a fast-paced environment managing phone calls and client interactions.
• Handling cashier responsibilities while communicating effectively under stress.

Responsibilities

• Be the first point of contact for clients seeking emergency veterinary care.
• Assist in receiving patients and triage procedures.
• Process payments and enter patient information into the hospital database.

Skills

Customer service

Ability to lift up to 50 pounds

Confidentiality

Communication skills

Knowledge of veterinary terminology

Proficiency with MS Office

Education

High school diploma or equivalent

Job description

The University of Georgia seeks a Small Animal Emergency Front Desk assistant. This role involves assisting the Emergency Critical Care team in accepting patients, managing appointments, and providing cashier services. Candidates should have a high school diploma and strong customer service skills, especially in a fast-paced environment. The job demands lifting up to 50 pounds and effective communication with distressed clients. Opportunities for further learning about veterinary practices are available, ensuring a comprehensive experience in animal care support.