Evening Weekend Program Assistant — Shelter Support & Safety

Catholic-Charities-of-Baltimore; Baltimore (MD); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Vacation/sick/holiday pay

403(b) Retirement Plan with a employer

Tuition Advancement

Job summary

Catholic Charities of Baltimore, Our Daily Bread Employment Center, is seeking a Program Assistant to provide information, assistance, and security for the program and guests. The role requires a welcoming, hospitable approach and a 16-hour weekly schedule on Saturdays and Sundays from 4 PM to 12 AM.

The position emphasizes safety, case management support, and collaboration with staff, volunteers, and clients in a trauma-informed environment.

Qualifications

• One year of related experience preferably working with the homeless or at-risk populations.
• Must be certified in CPR and/or First Aid within six months of employment.
• ServSafe® (ODB, Sarah’s House and WHRC - 402000) within six months of employment.
• Ability to utilize, or willingness to learn computer systems and software, necessary to perform position functions.
• Shows reliability by being punctual; maintains consistent attendance.
• Good social skills with respectful demeanor toward staff, clients, and visitors.
• Ability to remain calm in stressful situations.
• Ability to intervene between 2 or more people in a non-violent manner.
• Knowledge of basic concepts of personal care, housekeeping, and other care areas.
• Ability to relate to and show consideration for a variety of personalities.

Responsibilities

• Work to maintain a safe and secure environment both inside and outside properties for clients, staff members, volunteers, and visitors.
• Handle specialized tasks which include monitoring the compliance of policies and procedures, reporting incidents, writing violations, and emergency intervention as required.
• Willingly works with clients and volunteers, demonstrating the philosophy of Catholic Charities and the program through participation in activities, positive communication, and helpful attitude.
• Maintain logs and files related to various programs, records entries accurately reflecting events as they occurred.
• Ensure residents are aware of their rights and the grievance process.
• Monitor building activity to help ensure safety, security, and compliance with building policies and procedures.
• React to emergency situations appropriately and in a professional manner.
• Perform other duties as assigned.

Skills

Computer basics

Punctuality

Interpersonal skills

Calm under pressure

Conflict intervention

Patient care basics

Flexibility

Job description

Catholic Charities of Baltimore, Our Daily Bread Employment Center, is seeking a Program Assistant to provide information, assistance, and security for the program and guests. The role requires a welcoming, hospitable approach and a 16-hour weekly schedule on Saturdays and Sundays from 4 PM to 12 AM.

The position emphasizes safety, case management support, and collaboration with staff, volunteers, and clients in a trauma-informed environment.