Evening & Weekend Patient Access Specialist

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Job summary

Jefferson Health Plans is seeking a Patient Access Representative to support the Torresdale ED during evening relief shifts. You will register patients, verify demographics and insurance, and collect co-pays while delivering a courteous, accurate patient experience.

This role requires strong communication and customer service, attention to detail, and the ability to refer uninsured patients for assistance when appropriate; weekend/evening availability is required.

Qualifications

• High School Diploma or GED required.
• 3 years of healthcare customer service experience.
• Associate’s Degree in Healthcare or Business Administration preferred.

Responsibilities

• Provide a positive patient experience during registration.
• Collect accurate demographic and insurance information from patients and families.
• Identify uninsured patients for referral to Medical Assistance/Charity Care evaluation.
• Answer phones for outpatient visits.

Skills

Customer service

Communication

Education

High School Diploma/GED

Associate’s Degree in Healthcare or Business Administration

Job description

Jefferson Health Plans is seeking a Patient Access Representative to support the Torresdale ED during evening relief shifts. You will register patients, verify demographics and insurance, and collect co-pays while delivering a courteous, accurate patient experience.

This role requires strong communication and customer service, attention to detail, and the ability to refer uninsured patients for assistance when appropriate; weekend/evening availability is required.